The original low cost operator, Southwest Airlines is now one of the world's most profitable airlines. This book examines the relationship-based performance principles & innovative management that have driven this company to the top of the league.

A Fast Food Nation for the airline industry, Attention All Passengers is a shocking and important exposé revealing the real state of the “friendly skies” in which we fly. Award-winning Consumer Reports travel journalist William McGee, a former editor of the Consumer Reports Travel Letter, spent nearly seven years in airline flight operations management, and what he learned was less than uplifting. From...

"On March 8, 2014, Malaysia Airlines Flight MH370 disappeared with barely a trace, carrying 239 people on board--seemingly vanishing into the dark night. The airplane's whereabouts and fate would quickly become one of the biggest aviation mysteries of our time ... Richard Quest, CNN's aviation correspondent, was one of the leading journalists covering the story. In a coincidence, Quest had interviewed one of the two pilots a few weeks before the disappearance....

"The incredible real-life saga of the flying band of brothers who opened the skies over China in the years leading up to World War II"--Jacket.

A modern classic from one of the most gifted writers of his generation: this collection of essays about 9/11 constitutes a provocative and insightful examination of one of the most momentous events of our time.
“A walking tour of the motley post-September 11th mind—its fears, madnesses, misapprehension and insights.” —New York Observer

At the heart of this collection...

"An entertaining and fascinating memoir of "gifted storyteller" (People) Ann Hood's adventurous years as a TWA flight attendant. In 1978, in the tailwind of the Golden Age of air travel, flight attendants were the epitome of glamor and sophistication. Fresh out of college and hungry to experience the world, Ann Hood joined their ranks. She carved chateaubriand in the first-class cabin, found romance on layovers in London and Lisbon, and walked more...

Richard Branson, founder of the Virgin Group of Companies, describes his "unconventional business style" and what drives his ambitions.

"In Speed, Safety, and Comfort: The Origins of Delta Air Lines, former Delta Boeing 767 captain and aviation historian James John Hoogerwerf traces the evolution and growth of one of America's most successful airlines. Delta's story began during the early twentieth century with the fight against the cotton-devouring boll weevil, which devastated the southern economy and compelled scientists to formulate calcium arsenate powder to eradicate the invasive...

Touching History is told through the eyes of commercial airline pilots, FAA and military controllers, jet fighters and key military personnel at the North American Aerospace Defense Command (NORAD) and its subunit Northeast Air Defense Sector (NEADS), and the national FAA Command Center, whose personnel had to grapple with the bizarre and unprecedented unfolding drama of the attacks.


In a round-robin narrative in the style of Jim...

"A killer is lurking in the shadows ... FBI agent Nina Brandt loves her job. Sure, she's made some enemies, but she knows she's making the world a better place. It's lonely at times, but she has good friends to get her through. It's a good life. Little does she guess that her past is about to come back and haunt her ... in more ways than one. When Navy SEAL Quinn Stone learns that his geeky younger brother, Ty, hacked into the TSA's No Fly List, he...