"The way you speak will determine your pathway to success. You Said What?! is your guidebook." —Jeffrey Gitomer, author of The Little Red Book of Selling
Communication is a measure of how we are heard. It's not about us—it's about how the other person perceives our message. If you aren't where you should be in your career, the problem may very well be how you communicate.
You Said What?! is an action-oriented...

"Stop complicating everything! Simple messages and ideas are more powerful, more memorable, and win people over. We often sabotage ourselves by using complicated words and ideas to make our message seem more important. Do you want your colleagues and customers to listen to you? Entrepreneur and teacher Ben Guttmann provides simple tools and practices to make everything you do and say work better by "keeping it simple.""--

Internationally bestselling author Carmine Gallo reveals the secrets to telling powerful, inspiring, and game-changing stories that will help you achieve any goal.--Publisher information.

"Inspire and motivate your team using powerful verbal and nonverbal communication strategies. Today's leaders need to use effective, empathetic communication to bring out the best in their team members and let each individual shine. Kasia Wezowski, a leading researcher on body language and communication skills, combines her cutting-edge research with Marshall Goldsmith's leadership development methodology in this practical and timely resource for...

Anna Sale wants you to have that conversation. You know the one. The one that you've been avoiding or putting off, maybe for years. The one that you've thought "they'll never understand "or" do I really want to bring that up? or "It's not going to go well, so why even try?". Sale is the founder and host of WNYC's popular award-winning podcast Death, Sex, & Money, or as the New York Times dubbed her, "a therapist at happy hour" . She and her guests...

"By having carefully structured conversations about taboo topics instead of avoiding them altogether, organizations can safely confront biases and stereotypes and become stronger and more inclusive. Politics, religion, race-we can't talk about topics like these at work, right? But in fact, these conversations are happening all the time, either in real life or virtually. And if they aren't handled effectively, they can become more polarizing and divisive,...

Provides advice from John C. Maxwell on ways to communicate and connect with people, detailing five principles and practices that explain how to find common ground, simplify communication styles, capture a person's interest, inspire, and maintain authenticity in relationships.

"Ruth is the CEO of a successful multinational company she built from the ground up. Now, the board is giving her aggressive goals to prepare the company for sale at top dollar. What Ruth cannot figure out is why her team cannot seem to rise to the level of performance required to do this. As Ruth stares at her packed calendar, she wonders how she is going to get her team to perform at the level required for success. What is wrong with them? She does...

"The founder of The Forté Institute shares his time-tested assessment and proven strategies to help you build your communication strengths and develop Communication Intelligence (CQ) Now more than ever, Communication Intelligence is essential for workers at all levels. The good news is that you can learn to develop and master this vital competency. If you're interested in being your best through effective communication, that's exactly what you will...

"An inspiring program full of essential advice for spotlight lovers and wallflowers alike that will teach readers how to bring any crowd to its feet Every day there are moments when you must persuade, inform, and motivate others effectively. Each of those moments requires you, in some way, to play a role, to heighten the impact of your words, and to manage your emotions and nerves. Every interaction is a performance, whether you're speaking up in...