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Author
Series
Jane Prescott novels volume 1
Language
English
Description
New York City, 1910. Ladies' maid Jane Prescott has taken a position with the Benchley family, dismissed by the city's elite as 'new money.' Invisible until she's needed, Jane has a power they do not-- she understands the rules of high society. At a party for Charlotte Benchley's engagement to notorious playboy Norrie Newsome, the groom-to-be is found murdered. There are many with grudges to bear: from the family Norrie was supposed to marry into,...
Author
Language
English
Description
"Save your organization by building the skills to deal with difficult people We all have to work with people we can't stand to be around. Our challenge is to find creative ways to handle these difficult people. In the fable Make Difficult People Disappear, the skills and strategic plan needed to change your mindset are told through a clear, concise story. By first understanding the four main personality types in the workplace, Commander, Organizer,...
Author
Series
Language
English
Formats
Description
Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides:
Author
Series
James Patterson standalone novel volume 67
Language
English
Description
"Sally Grissom is a top secret service agent in charge of the Presidential Protection team. She knows that something is amiss when she is summoned to a private meeting with the President and his Chief of Staff without any witnesses. But she couldn't have predicted that she'd be forced to take on an investigation surrounding the mysterious disappearance of the First Lady with strict orders to keep it a secret. The First Lady's absence comes in the...
Author
Language
English
Formats
Description
Put every employee on the path to excellence!
Solving Employee Performance Problems provides the tools you need to handle the most difficult employees—from the chronically late or distractingly dramatic to the disruptive, dishonest, or downright insubordinate.
Taking a heavy-handed approach to such behaviors might make you feel good for a little while—but using the measured, proactive techniques outlined
...Author
Series
Christmas mysteries (Anne Perry) volume 19
Christmas novels volume 19
Christmas novels volume 29
Christmas Stories
Christmas novels volume 19
Christmas novels volume 29
Christmas Stories
Language
English
Description
"After her friend gets unceremoniously fired with no references right before the holidays, Gracie takes the recently-vacated job herself to try and figure out what happened, in the latest novel of the series following A Christmas resolution"--
Author
Language
English
Formats
Description
Working as a housekeeper was one of the most prestigious jobs a nineteenth and early twentieth century woman could want – and also one of the toughest. A far cry from the Downton Abbey fiction, the real life Mrs Hughes was up against capricious mistresses, low pay, no job security and gruelling physical labour. Until now, her story has never been told. The Housekeeper's Tale reveals the personal sacrifices, bitter disputes
...Author
Language
English
Formats
Description
There is a world beyond the world
It figures. Just when Bradfordian bookshop clerk, Toby Dexter, finally works up the nerve to talk to his secret crush, she darts into an open door. Toby follows, and in that second, everything changes. Though it still looks like Bradford-on-Avon, the town's suddenly chatty ATM and river mermaids are the first clues that something is quite out of place—namely, Toby. The moment he stepped through that door,...
It figures. Just when Bradfordian bookshop clerk, Toby Dexter, finally works up the nerve to talk to his secret crush, she darts into an open door. Toby follows, and in that second, everything changes. Though it still looks like Bradford-on-Avon, the town's suddenly chatty ATM and river mermaids are the first clues that something is quite out of place—namely, Toby. The moment he stepped through that door,...
Author
Publisher
Blackstone Publishing
Language
English
Description
Cleaner Janice knows that it is in people's stories that you really get to know them. From recently-widowed Fiona and her son Adam; to opera-singing Geordie; and the awful Mrs 'YeahYeahYeah' and her fox terrier, Decius, Janice has a unique insight into the community around her. When Janice starts cleaning for Mrs B - a shrewd and tricksy woman in her nineties - she finally meets someone who wants to hear her story. But Janice is clear: she is the...
Author
Pub. Date
2020.
Language
English
Formats
Description
"This book is chock-full of useful information, tips, and checklists that can be used by anyone who aspires to become a skilled manager. While it's written with the new manager in mind, it can also serve as a useful refresher for any manager, no matter how experienced he or she may be. This guide explores the fundamental skills that every manager needs to understand, practice, and master, such as, building teams and teamwork, setting goals, creating...
Author
Language
English
Description
Managing a failed seafood restaurant in a run-down New England mall just before Christmas, Manny DeLeon coordinates a challenging final shift of mutinous staff members, an effort that is complicated by his love for a waitress, a pregnant girlfriend, and an elusive holiday gift.
Author
Language
English
Formats
Description
Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues--these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. With years of experience as the VP of employee relations at major entertainment companies, author Paul Falcone offers unique insight into the tools and skills required for managers to address some of the most common--as well as the most...
Author
Language
English
Formats
Description
Falcone, a human resources consultant, provides 101 sample write-ups for documenting employee performance problems related to probation, policy and procedure violations, performance issues, behavior and conduct infractions, and absenteeism and tardiness, in addition to termination, to provide positive and constructive discipline and rehabilitate poor performers and terminate problem employees legally. He focuses on treating workers with dignity and...
15) Exiles
Author
Series
Language
English
Description
"New York Times bestselling author Jane Harper is back with a new mystery featuring Aaron Falk, the detective from the bestseller and major motion picture The Dry. At a busy festival site on a warm spring night, a baby lies alone in her stroller, her mother vanishing into the crowds. A year on, Kim Gillespie's absence casts a long shadow as her friends and loved ones gather deep in the heart of South Australian wine country to welcome a new addition...
Author
Publisher
Wiley
Language
English
Formats
Description
"Who Is the New How examines the principles that should guide every company's talent acquisition strategy and tells stories of the people and the companies who embody them. The authors explain how to apply those principles to find talent quickly in a finite pool and competitive environment, reduce turnover by selecting the candidates who fulfill the company's mission and will feel fulfilled, assemble the right team, and create meaningful experience...
17) Under suspicion
Author
Language
English
Formats
Description
Museum curator Anna Lundgren's career takes off with the success of the opening of her first exhibition. But elation turns to horror when the theft of an ancient Mayan jade dagger and the murder of a guard bring the police. Anna becomes the main suspect, and when her only ally, Detective Gil Garcia, starts to doubt her, Anna must find who took the dagger and killed the guard.
Author
Language
English
Formats
Description
"A game-changing model for giving great feedback that employees hear and take to heart. Recent studies have revealed 44% of managers dread giving feedback, and 65% of employees wish their managers gave more feedback. But fear of hurt feelings leads managers to bite back valuable insights. Or they rehearse feedback conversations obsessively in advance--only to find the interchange still doesn't go as planned. However, critical feedback, delivered skillfully...
19) What you need
Author
Series
Need you series volume 1
Language
English
Description
The Lund name is synonymous with wealth and power in Minneapolis-St. Paul. But the four Lund siblings will each discover true love takes a course of its own. As the CFO of Lund Industries, Brady Lund is the poster child for responsibility. But eighty-hour work weeks leave him little time for a life. His brothers stage an intervention and drag him to a seedy nightclub, where he sees her: the buttoned-up blonde from the office who's starred in his...
Author
Language
English
Formats
Description
How to Measure Training Results presents practical tools for collecting and measuring six types of data critical to an overall evaluatin of training. This timely resource:
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